Visitor journeys
Find a service, follow its links, complete the intended task, and recover from errors. We agree which journeys matter most.
Forms & delivery
Check validation, success and failure states, and delivery to the intended destination where access permits. Test messages are arranged before sending.
Mobile & layout
Check navigation, wrapping, tap targets, media, and layout shifts at agreed device sizes.
Search setup
Check key URLs, redirects, canonicals, metadata, schema, and sitemap entries against the launch plan.
Tracking
Check that the intended lead event fires at the right point, with consent behavior and attribution considered where in scope.
Accessibility
Check keyboard paths, labels, focus, headings, and contrast within the agreed scope. This is not an accessibility certification.